Privacy Policy
Effective Date: 9/21/24
At Deep Sea Commercial Fishing, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect personal information, as well as your rights concerning your data.
1. Data Collection
When you visit deepseacommercialfishing.com, register for an account, place an order, or subscribe to our email updates, we collect the following personal information:
- Name
- Email address
- Phone number (including SMS/MMS for updates)
- Shipping and billing addresses
- Payment information (collected via secure third-party payment processors)
- IP address and browser information (collected automatically for security and analytics)
We collect this data through:
- Online forms (registration, checkout, subscription)
- Cookies and tracking technologies for website functionality and analytics
- Voluntary customer feedback and inquiries
2. Data Usage
We use your personal information to:
- Process and fulfill orders, including shipping and delivery.
- Communicate with you about your orders, account updates, and customer service.
- Send promotional emails and SMS/MMS messages with your explicit consent.
- Improve our website and user experience through analytics and feedback.
- Comply with legal obligations and prevent fraud.
We will not share your personal data with third parties for marketing purposes without your consent, but we may share it with trusted partners who help us operate the website, process payments, or deliver orders. SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third party and affiliate.
3. Data Protection
We take the security of your personal information seriously and have implemented the following measures to protect it:
- SSL encryption to protect data during transmission.
- Secure servers to store sensitive information.
- Regular audits of our security protocols.
- Restricted access to personal data, ensuring only authorized personnel can access it.
Although we strive to use the highest standards of data protection, no system is completely secure, and we cannot guarantee the absolute security of your data.
4. User Rights
You have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or outdated information.
- Request deletion of your data, unless we are required to retain it for legal or business purposes.
- Withdraw your consent to data processing at any time.
- Object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at [email protected]
5. Opt-In and Opt-Out
Email and SMS/MMS Consent
When you subscribe to receive email or SMS/MMS updates from us, you are opting in to receive communications related to orders, promotions, and product updates. You may opt out of receiving marketing communications at any time by:
- Clicking the “Unsubscribe” link in our marketing emails.
- Replying “STOP” to any SMS/MMS message to stop receiving messages.
We will honor your request to opt out promptly, though you may continue to receive transactional messages related to your orders or account.
6. SMS/MMS Content Policies
We adhere to best practices for SMS/MMS communication:
- Consent and Opt-In: We will only send messages to customers who have explicitly opted in to receive them.
- Opt-Out Mechanism: Every SMS/MMS message includes instructions on how to opt out (e.g., replying “STOP”).
- Message Content: We ensure that all messages are relevant to our customers and avoid spam, phishing, or fraudulent content.
- Prohibited Content: We do not send messages containing illegal, harmful, or offensive content.
- Frequency and Volume: We respect your time and will limit the frequency of messages, ensuring they are sent at reasonable intervals.
7. Compliance with Regulations
We comply with applicable regulations, including:
- GDPR (General Data Protection Regulation) for customers in the European Union.
- CCPA (California Consumer Privacy Act) for California residents.
- TCPA (Telephone Consumer Protection Act) for SMS/MMS communications in the United States.
We make every effort to adhere to privacy and consumer protection regulations in all regions where we operate.
8. Policy Updates
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, with a revised effective date. In cases of significant changes, we will notify you via email or by placing a prominent notice on our website.
9. Accessibility
This Privacy Policy is easily accessible on our website through a link in the footer of every page. We encourage you to review it periodically to stay informed about how we are protecting your data.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights related to your personal data, please contact us:
Deep Sea Commercial Fishing
Email: [email protected]
Phone: (760)722-5853
Address: 363 Airport Road, Oceanside, CA 92058